Why can't I see videos or live feeds?

1. If you have a firewall on your computer you need to disable it.
2. If you are using the Netscape browser go to tools, internet options, privacy and lower your level of security.
3. If you are using the Internet explorer as your browser, Download the latest version.
4. If you are using the Netscape browser, Download the latest version.
5. Make sure you have the latest versions of the Various Media players.

The videos or live feeds seem slow. How do I speed them up?

Video is very bandwidth intensive and modems 28.8 and slower have trouble keeping up. You can try clicking the pause button on videos to let the buffer build up so when you click play again it will play more smoothly. We highly suggest buying a faster modem and adquiring a broadband connection for the best video experience.

I just joined and I am having problems logging in. What do I do?

You can retrieve your logging in information through the following link:
Lost Password Find

How do I cancel my membership?

Canceling your membership is easy. You can cancel at any time.Cancel
If you are having any type of problems, please contact us.

AOL Help - Please try some of the following to fix AOL problems

1. From the AOL web browser program, Click on "Members" Select the "Preferences" menu in the AOL browser Click on "Uncompressed Graphics" Click on the "Advanced" section Click on "Purge Cache." That should help a majority of your problems.

2. You must be using AOL version 3.0 or higher (to upgrade go to keyword "upgrade") or visit AOL download page at http://downloads.channel.aol.com/windowsproducts . You SHOULD run Microsoft's Internet Explorer on top of AOL. Once IE is installed you can minimize AOL.

Here is how to use IE on top of AOL:
If you are using Windows 95 or 98, chances are you already have Internet Explorer (IE) installed on your system.

How to find if you have IE?
a.) Go to the Start button, and then Programs.
b.) Look for Internet Explorer.

How do I use IE with AOL?
a.) Sign on to AOL as you normally would.
b.) Instead of typing in Web addresses in AOL, do the following:
1.) Go to the Start button, and then Programs.
2.) Look for and select Internet Explorer.
3.) Go to our Web site using the "Address" box at the top, underneath the "Back" and "Forward" buttons.